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The Guest Service Representative is responsible for delighting Thorntons guests with prompt and courteous service, maintaining merchandise, and supporting store goals and initiatives.Essential Job Functions (RESPONSIBLE TO)Delivers guest service with a how may I help you attitude. Looks for opportunities to delight guests and follows instructions from store management.Ring all sales as discusse...
Essential Functions:Receives inbound phone calls from individuals seeking social service referrals.Performs outbound calls to ensure quality of referrals provided.Conducts structured interviews to narrow down the team database so appropriate referrals are provided to callers.Regularly audits current database entries to ensure organization information is up to date.Researches Internet for commun...
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